Performance degradation affecting Malawi TNM services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Mar 17, 2026 - 08:11 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Mar 17, 2026 - 07:07 UTC

Update

We have identified instability in Malawi TNM services. We have escalated this to the MMO for resolution.
Posted Mar 17, 2026 - 05:36 UTC

Identified

We have identified instability in Malawi TNM services. We have escalated this to the MMO for resolution.
Posted Mar 17, 2026 - 05:34 UTC
This incident affected: Malawi MMO services (TNM :: Web Deposits, TNM :: Payouts).