Performance degradation affecting M-Pesa Lesotho services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Nov 03, 2026 - 02:21 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 03, 2026 - 01:51 UTC

Identified

We have identified instability in Lesotho M-Pesa services. We have escalated this to the MMO for resolution.
Posted Nov 03, 2026 - 00:56 UTC
This incident affected: Lesotho MMO services (M-Pesa :: Web Deposit, M-Pesa :: Payout).