Performance degradation affecting Kenya Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Nov 05, 2026 - 04:09 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 05, 2026 - 01:57 UTC

Investigating

We are experiencing an outage of the Kenya Airtel services. We are investigating the issue.
Posted Nov 05, 2026 - 00:38 UTC
This incident affected: Kenya MMO services (Airtel :: Betting :: Web Deposit, Airtel :: Betting :: USSD Deposit, Airtel :: Betting :: Payout).