Performance degradation affecting Tanzania Vodacom Tanzania services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Aug 03, 2025 - 02:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 02, 2025 - 21:15 UTC

Investigating

We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.
Posted Aug 02, 2025 - 16:59 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Aug 02, 2025 - 13:49 UTC

Update

We are continuing to work on a fix for this issue.
Posted Aug 02, 2025 - 13:01 UTC

Identified

We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.
Posted Aug 02, 2025 - 12:16 UTC
This incident affected: Tanzania MMO services (Vodacom :: Web Deposit, Vodacom :: USSD Deposit, Vodacom :: Payout).