Performance degradation affecting Cameroon Orange + Intouch services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jan 31, 2026 - 08:44 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jan 31, 2026 - 07:56 UTC

Identified

This is a quick update to inform you that we are still experiencing an outage in our Cameroon Orange + Intouch deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jan 31, 2026 - 07:04 UTC

Investigating

We are experiencing an outage of the Cameroon Orange + Intouch services. We are investigating the issue.
Posted Jan 31, 2026 - 03:40 UTC
This incident affected: Cameroon MMO services (Orange :: Web Deposit, Orange :: Payout, Orange :: Betting :: Web Deposit, Orange :: Betting :: Payout).
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