Performance degradation affecting Uganda Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Apr 11, 2026 - 23:53 UTC

Update

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Apr 11, 2026 - 20:54 UTC

Update

We are continuing to monitor for any further issues.
Posted Apr 11, 2026 - 19:51 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Apr 11, 2026 - 18:28 UTC

Investigating

We are experiencing an outage in the Uganda Airtel services. We are investigating the issue.
Posted Apr 11, 2026 - 18:09 UTC
This incident affected: Uganda MMO services (Airtel :: USSD Deposit).