Performance degradation affecting Burkina Faso Moov services

Incident Report for PawaPay

Resolved

This incident has been resolved.
Posted Apr 28, 2026 - 09:14 UTC

Update

This is a quick update to inform you that we are still experiencing degraded performance in our Burkina Faso Moov payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Apr 26, 2026 - 09:25 UTC

Update

This is a quick update to inform you that we are still experiencing degraded performance in our Burkina Faso Moov payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Apr 25, 2026 - 09:33 UTC

Identified

This is a quick update to inform you that we are still experiencing degraded performance in our Burkina Faso Moov payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Apr 24, 2026 - 11:53 UTC

Investigating

We are experiencing degraded performance in the Burkina Faso Moov services. We are investigating the issue.
Posted Apr 23, 2026 - 09:43 UTC
This incident affected: Burkina Faso MMO services (Moov :: Web Deposit, Moov :: Payout).