Performance degradation affecting Rwanda Airtel services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Jun 09, 2025 - 09:12 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 09, 2025 - 08:03 UTC

Identified

We have identified instability in Rwanda Airtel services. We have escalated this to the MMO for resolution.
Posted Jun 09, 2025 - 07:30 UTC

Investigating

We are experiencing an outage of the Rwanda Airtel services. We are investigating the issue.
Posted Jun 08, 2025 - 18:48 UTC

Identified

We have identified instability in Rwanda Airtel services. We have escalated this to the MMO for resolution.
Posted Jun 08, 2025 - 16:04 UTC
This incident affected: Rwanda MMO services (Airtel :: Web Deposit, Airtel :: Payout).