Performance degradation affecting Tanzania Vodacom services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jan 29, 2026 - 19:43 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jan 29, 2026 - 16:47 UTC

Identified

We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.
Posted Jan 29, 2026 - 16:00 UTC
This incident affected: Tanzania MMO services (Vodacom :: Web Deposit, Vodacom :: USSD Deposit, Vodacom :: Payout).