Performance degradation affecting Cameroon MTN services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Apr 18, 2026 - 02:48 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Apr 18, 2026 - 01:49 UTC

Update

We are still experiencing degraded performance in our Cameroon MTN deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Apr 18, 2026 - 00:17 UTC

Update

This is a quick update to inform you that we are now experiencing an outage in our Cameroon MTN deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Apr 17, 2026 - 23:28 UTC

Identified

We have identified instability in Cameroon MTN services. We have escalated this to the MMO for resolution.
Posted Apr 17, 2026 - 23:10 UTC
This incident affected: Cameroon MMO services (MTN :: Web Deposit, MTN :: Payout).