Performance degradation affecting Ghana Telecel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jun 28, 2025 - 09:55 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 28, 2025 - 09:05 UTC

Identified

We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
Posted Jun 28, 2025 - 07:26 UTC

Update

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 28, 2025 - 05:00 UTC

Update

We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
Posted Jun 27, 2025 - 23:20 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 27, 2025 - 21:55 UTC

Identified

We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
Posted Jun 27, 2025 - 17:19 UTC
This incident affected: Ghana MMO services (Telecel :: Web Deposit, Telecel :: Payout).