Performance degradation affecting Malawi Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted May 01, 2026 - 04:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 01, 2026 - 01:42 UTC

Identified

We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.
Posted May 01, 2026 - 00:09 UTC
This incident affected: Malawi MMO services (Airtel :: Web Deposit, Airtel :: Payout).