Performance degradation affecting Nigeria Opay services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Dec 24, 2025 - 09:21 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Dec 24, 2025 - 08:18 UTC

Identified

This is a quick update to inform you that we are still experiencing degraded performance in our Nigeria Opay payout gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Dec 24, 2025 - 03:43 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 24, 2025 - 00:59 UTC

Update

We are continuing to investigate this issue.
Posted Dec 23, 2025 - 23:03 UTC

Investigating

We are experiencing degraded performance in the Nigeria Opay services. We are investigating the issue.
Posted Dec 23, 2025 - 22:01 UTC
This incident affected: Nigeria MMO services (Opay :: Web Deposit, Opay :: Payout).