Performance degradation affecting Cameroon Orange + Intouch services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Nov 10, 2025 - 20:22 UTC

Update

We are continuing to monitor for any further issues.
Posted Nov 10, 2025 - 19:02 UTC

Monitoring

A fix has been deployed by Cameroon Orange. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 10, 2025 - 18:40 UTC

Investigating

We are experiencing an outage of the Cameroon Orange + Intouch services. We are investigating the issue.
Posted Nov 10, 2025 - 17:18 UTC
This incident affected: Cameroon MMO services (Orange :: Web Deposit, Orange :: Payout).