Performance degradation affecting DRC Airtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Dec 28, 2025 - 07:07 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 28, 2025 - 05:51 UTC

Identified

We have identified an instability on our platform. Our engineering team is working on a resolution.
Posted Dec 28, 2025 - 04:55 UTC
This incident affected: DRC MMO services (Airtel :: Web Deposit, Airtel :: Payout).