The incident has been resolved. We apologise for the inconvenience.
Posted Jan 29, 2026 - 21:23 UTC
Update
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jan 29, 2026 - 21:04 UTC
Monitoring
We are seeing improvements in success rates in our deposit gateways and will continue monitoring the incident but the payouts gateways are still experiencing a service outage, we thank you for your patience.
Posted Jan 29, 2026 - 20:44 UTC
Identified
We are still experiencing degraded performance in our Halotel Tanzania gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Jan 29, 2026 - 18:41 UTC
Investigating
We are experiencing an outage of the Tanzania Halotel services. We are investigating the issue.
Posted Jan 29, 2026 - 16:32 UTC
Update
This is a quick update to inform you that we are still experiencing instability in our Tanzania Halotel services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jan 29, 2026 - 10:25 UTC
Identified
We are still experiencing degraded performance in our Halotel Tanzania gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Jan 28, 2026 - 18:57 UTC
Investigating
We are experiencing an outage of the Tanzania Halotel services. We are investigating the issue.
Posted Jan 28, 2026 - 11:59 UTC
This incident affected: Tanzania MMO services (Halotel :: Web Deposit, Halotel :: USSD Deposit, Halotel :: Payout).