Performance degradation affecting Zambia Airtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Dec 12, 2025 - 14:47 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Dec 12, 2025 - 12:58 UTC

Investigating

We are experiencing degraded performance in the Zambia Airtel services. We are investigating the issue.
Posted Dec 12, 2025 - 12:35 UTC
This incident affected: Zambia MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).