Performance degradation affecting Tanzania Vodacom services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Nov 12, 2025 - 16:02 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 12, 2025 - 14:57 UTC

Identified

We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.
Posted Nov 12, 2025 - 11:52 UTC
This incident affected: Tanzania MMO services (Vodacom :: Web Deposit, Vodacom :: USSD Deposit, Vodacom :: Payout).