Performance degradation affecting DRC Airtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted May 19, 2025 - 01:53 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted May 18, 2025 - 23:50 UTC

Identified

We have identified instability in DRC Airtel services. We have escalated this to the MMO for resolution.
Posted May 18, 2025 - 23:13 UTC
This incident affected: DRC MMO services (Airtel :: Web Deposit, Airtel :: Payout).