Performance degradation affecting Tanzania Halotel services
Incident Report for pawaPay
Resolved
This incident has been resolved.
Posted Oct 06, 2024 - 20:47 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 06, 2024 - 19:49 UTC
Identified
This is a quick update to inform you that we are still experiencing degraded performance in our Halotel deposit gateway, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Posted Oct 06, 2024 - 17:44 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 06, 2024 - 17:16 UTC
Update
We have identified instability in Tanzania Halotel services. We have escalated this to the MNO for resolution.
Posted Oct 06, 2024 - 16:43 UTC
Identified
This is a quick update to inform you that we are still experiencing degraded performance in our Halotel deposit gateway, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Posted Oct 06, 2024 - 16:09 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 06, 2024 - 15:47 UTC
Identified
We have identified instability in Tanzania Halotel services. We have escalated this to the MNO for resolution.
Posted Oct 06, 2024 - 12:58 UTC
This incident affected: Tanzania MNO services (Halotel :: Web Deposit, Halotel :: USSD Deposit, Halotel :: Payout).