Performance degradation affecting Kenya M-Pesa services

Incident Report for PawaPay

Resolved

This incident has been resolved.
Posted Mar 14, 2026 - 04:13 UTC

Update

This is a quick update to announce that we are still experiencing degraded performance in the Kenya M-Pesa services. We are investigating the issue.
Posted Mar 13, 2026 - 20:39 UTC

Update

This is a quick update to announce that we are still experiencing degraded performance in the Kenya M-Pesa services. We are investigating the issue.
Posted Mar 13, 2026 - 18:33 UTC

Update

This is a quick update to announce that we are still experiencing degraded performance in the Kenya M-Pesa services. We are investigating the issue.
Posted Mar 13, 2026 - 18:16 UTC

Update

We are experiencing degraded performance in the Kenya M-Pesa services. We are investigating the issue.
Posted Mar 13, 2026 - 16:00 UTC

Investigating

We are experiencing degraded performance in the Kenya M-Pesa services. We are investigating the issue.
Posted Mar 13, 2026 - 15:52 UTC
This incident affected: Kenya MMO services (M-Pesa :: Web Deposit, M-Pesa :: USSD Deposit, M-Pesa :: Payout).