Performance degradation affecting Uganda Airtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Mar 11, 2025 - 19:26 UTC

Monitoring

A fix has been deployed by Uganda Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Mar 11, 2025 - 18:43 UTC

Investigating

We are experiencing degraded performance in the Uganda Airtel services. We are investigating the issue.
Posted Mar 11, 2025 - 17:36 UTC
This incident affected: Uganda MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).