Performance degradation affecting Tanzania Halotel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jun 24, 2026 - 23:16 UTC

Monitoring

We are continuing to work on a fix for this issue.
Posted Jun 24, 2026 - 16:26 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jun 24, 2026 - 16:25 UTC

Identified

We have identified instability in Tanzania Halotel services. We have escalated this to the MMO for resolution.
Posted Jun 24, 2026 - 16:06 UTC
This incident affected: Tanzania MMO services (Halotel :: Web Deposit, Halotel :: USSD Deposit, Halotel :: Payout).