Performance degradation affecting Uganda Airtel services

Incident Report for PawaPay

Resolved

This incident has been resolved.
Posted Apr 23, 2026 - 20:39 UTC

Monitoring

A fix has been deployed by Uganda Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Apr 23, 2026 - 18:26 UTC

Investigating

We are experiencing an outage of]the Uganda Airtel services. We are investigating the issue.
Posted Apr 23, 2026 - 16:35 UTC
This incident affected: Uganda MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).