Performance degradation affecting Uganda MMO services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jun 10, 2025 - 00:17 UTC

Monitoring

A fix has been deployed by Uganda MTN. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 09, 2025 - 23:25 UTC

Identified

We have identified instability in Uganda MTN services. We have escalated this to the MMO for resolution.
Posted Jun 09, 2025 - 21:22 UTC
This incident affected: Uganda MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout, MTN :: Web Deposit, MTN :: USSD Deposit, MTN :: Payout).