Performance degradation affecting DRC Orange services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jan 11, 2026 - 22:02 UTC

Monitoring

A fix has been deployed by DRC Orange. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jan 11, 2026 - 21:01 UTC

Investigating

We are experiencing degraded performance in the DRC Orange services. We are investigating the issue.
Posted Jan 11, 2026 - 17:43 UTC
This incident affected: DRC MMO services (Orange :: Web Deposit, Orange :: Payout).