Performance degradation affecting Uganda Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Oct 20, 2026 - 13:06 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 20, 2026 - 11:16 UTC

Identified

We have identified instability in Uganda Airtel services. We have escalated this to the MMO for resolution.
Posted Oct 20, 2026 - 11:04 UTC
This incident affected: Uganda MMO services (Airtel :: Payout).