Performance degradation affecting Orange DRC services

Incident Report for PawaPay

Update

This is a quick update to inform you that we are still experiencing degraded performance in our Orange DRC payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Nov 05, 2026 - 10:57 UTC

Identified

We have identified instability in DRC Orange services. We have escalated this to the MMO for resolution.
Posted Nov 05, 2026 - 09:09 UTC
This incident affects: DRC MMO services (Orange :: Web Deposit, Orange :: Payout).