Performance degradation affecting Ghana Telecel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Sep 13, 2025 - 14:17 UTC

Update

This is a quick update to inform you that we are still experiencing an outage in our Ghana Telecel deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Sep 13, 2025 - 07:35 UTC

Identified

We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
Posted Sep 13, 2025 - 02:24 UTC
This incident affected: Ghana MMO services (Telecel :: Web Deposit, Telecel :: Payout).
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