Performance degradation affecting Kenya Airtel services

Incident Report for PawaPay

Identified

We have identified instability in Kenya M-Pesa services. We have escalated this to the MMO for resolution.
Posted Nov 09, 2026 - 21:54 UTC

Investigating

We are experiencing an outage of the Kenya Airtel services. We are investigating the issue.
Posted Nov 09, 2026 - 18:36 UTC
This incident affects: Kenya MMO services (Airtel :: Payout, Airtel :: Betting :: Payout).