Performance degradation affecting Tanzania Airtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Nov 13, 2025 - 19:21 UTC

Update

This is a quick update to inform you that we are still experiencing degraded performance in the Tanzania Airtel services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Nov 13, 2025 - 12:37 UTC

Update

This is a quick update to inform you that we are still experiencing degraded performance in the Tanzania Airtel services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Nov 13, 2025 - 04:20 UTC

Update

This is a quick update to inform you that we are still experiencing degraded performance in the Tanzania Airtel services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Nov 12, 2025 - 12:26 UTC

Identified

This is a quick update to inform you that we are still experiencing degraded performance in the Tanzania Airtel services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Nov 12, 2025 - 05:08 UTC

Investigating

We are experiencing degraded performance in the Tanzania Airtel services. We are investigating the issue.
Posted Nov 11, 2025 - 10:52 UTC
This incident affected: Tanzania MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).