The incident has been resolved. We apologise for the inconvenience.
Posted Oct 29, 2025 - 04:56 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 29, 2025 - 04:13 UTC
Identified
This is a quick update to inform you that we are still experiencing degraded performance in our Tanzania Airtel deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 29, 2025 - 02:59 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 29, 2025 - 02:38 UTC
Identified
We have identified instability in Tanzania Airtel services. We have escalated this to the MMO for resolution.
Posted Oct 28, 2025 - 20:58 UTC
This incident affected: Tanzania MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).