Performance degradation affecting MTN OpenAPI services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.

Posted Jul 17, 2026 - 15:03 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.

Posted Jul 17, 2026 - 13:48 UTC

Investigating

We are experiencing degraded performance in the MTN OpenAPI services. We are investigating the issue.

Posted Jul 17, 2026 - 12:18 UTC

This incident affected: Cameroon MMO services (MTN :: Web Deposit, MTN :: Payout), Ghana MMO services (MTN :: Web Deposit, MTN :: Payout), Nigeria MMO services (MTN :: Web Deposit, MTN :: Payout), CIV MMO services (MTN :: Web Deposit, MTN :: Payout), Congo Brazzaville MMO Services (MTN :: Payout, MTN :: Web Deposit), Zambia MMO services (MTN :: Web Deposit, MTN :: Payout), Uganda MMO services (MTN :: Web Deposit, MTN :: Payout), and Benin MMO services (MTN :: Web Deposit, MTN :: Payout).