Performance degradation affecting DRC Airtel services

Incident Report for PawaPay

Resolved

This incident has been resolved.
Posted Apr 25, 2026 - 04:01 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 25, 2026 - 02:41 UTC

Identified

We have identified instability in DRC Airtel services. We have escalated this to the MMO for resolution.
Posted Apr 25, 2026 - 02:11 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Apr 25, 2026 - 00:57 UTC

Identified

We have identified instability in DRC Airtel services. We have escalated this to the MMO for resolution.
Posted Apr 24, 2026 - 23:25 UTC
This incident affected: DRC MMO services (Airtel :: Web Deposit, Airtel :: Payout).