Performance degradation affecting Malawi Airtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Apr 20, 2025 - 23:57 UTC

Monitoring

A fix has been deployed by Malawi Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Apr 20, 2025 - 23:32 UTC

Identified

We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.
Posted Apr 20, 2025 - 21:18 UTC
This incident affected: Malawi MMO services (Airtel :: Web Deposit, Airtel :: Payout).