Performance degradation affecting CIV Orange services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Aug 04, 2026 - 12:41 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Aug 04, 2026 - 11:27 UTC

Identified

We have identified instability in CIV Orange services. We have escalated this to the MMO for resolution.
Posted Aug 04, 2026 - 10:32 UTC
This incident affected: CIV MMO services (Orange :: Web Deposit, Orange :: Payout).