Performance degradation affecting DRC Airtel services

Incident Report for PawaPay

Resolved

This incident has been resolved.
Posted Mar 20, 2026 - 09:20 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 20, 2026 - 07:47 UTC

Identified

We have identified instability in DRC Airtel services. We have escalated this to the Airtel for resolution.
Posted Mar 20, 2026 - 02:28 UTC
This incident affected: DRC MMO services (Airtel :: Web Deposit, Airtel :: Payout).