Performance degradation affecting CIV Orange services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Mar 10, 2025 - 14:53 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Mar 10, 2025 - 14:20 UTC

Identified

We have identified instability in CIV Orange services. We have escalated this to the MMO for resolution.
Posted Mar 10, 2025 - 13:12 UTC
This incident affected: CIV MMO services (Orange :: Web Deposit, Orange :: Payout).