The incident has been resolved. We apologise for the inconvenience.
Posted Jul 21, 2026 - 03:00 UTC
Monitoring
We are seeing improvements in success rates across the affected services and will continue monitoring the incident.
Posted Jul 21, 2026 - 01:57 UTC
Investigating
We are experiencing degraded performance in Airtel services across multiple markets. We are investigating the issue. Affected markets: DRC, Congo B, Gabon, Kenya, Malawi, Rwanda, Tanzania, Uganda and Zambia.
Posted Jul 21, 2026 - 00:31 UTC
This incident affected: Zambia MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout), Rwanda MMO services (Airtel :: Web Deposit, Airtel :: Payout), Uganda MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout), Malawi MMO services (Airtel :: Web Deposit, Airtel :: Payout), Tanzania MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout), DRC MMO services (Airtel :: Web Deposit, Airtel :: Payout), Gabon MMO services (Airtel :: Payout, Airtel :: Web Deposit), Congo Brazzaville MMO Services (Airtel :: Payout, Airtel :: Web Deposit), and Kenya MMO services (Airtel :: Betting :: Web Deposit, Airtel :: Betting :: USSD Deposit, Airtel :: Betting :: Payout).