Performance degradation affecting Malawi Airtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Oct 06, 2024 - 06:28 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 06, 2024 - 05:52 UTC

Identified

This is a quick update to inform you that we are still experiencing service disruption in our Malawi Airtel deposit and payout gateways, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Posted Oct 06, 2024 - 04:47 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 06, 2024 - 04:11 UTC

Investigating

We are experiencing an outage in the Malawi Airtel services. We are investigating the issue.
Posted Oct 05, 2024 - 23:03 UTC
This incident affected: Malawi MMO services (Airtel :: Web Deposit, Airtel :: Payout).
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