Performance degradation affecting DRC Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Apr 14, 2026 - 05:08 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Apr 14, 2026 - 03:58 UTC

Investigating

We are experiencing an outage of the DRC Airtel services. We are investigating the issue.
Posted Apr 13, 2026 - 23:58 UTC
This incident affected: DRC MMO services (Airtel :: Web Deposit, Airtel :: Payout).