Performance degradation affecting Rwanda MTN services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted May 30, 2025 - 00:41 UTC

Monitoring

A fix has been deployed by our engineering team. We are seeing improvements in success rates and will continue monitoring the incident.
Posted May 29, 2025 - 23:51 UTC

Investigating

We are experiencing an outage of the Rwanda MTN services. We are investigating the issue.
Posted May 29, 2025 - 23:13 UTC
This incident affected: Rwanda MMO services (MTN :: Web Deposit, MTN :: Payout).