Performance degradation affecting MTN OpenAPI services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.

Posted Jan 06, 2026 - 22:38 UTC

Monitoring

A fix has been deployed by MTN. We are seeing improvements in success rates and will continue monitoring the incident.

Posted Jan 06, 2026 - 20:54 UTC

Investigating

We are experiencing degraded performance in the MTN OpenAPI services. We are investigating the issue.

Posted Jan 06, 2026 - 17:51 UTC

This incident affected: Cameroon MMO services (MTN :: Web Deposit, MTN :: Payout, MTN :: Betting :: Web Deposit, MTN :: Betting :: Payout), Ghana MMO services (MTN :: Web Deposit, MTN :: Payout), Nigeria MMO services (MTN :: Web Deposit, MTN :: Payout), Congo Brazzaville MMO Services (MTN :: Payout, MTN :: Web Deposit), Zambia MMO services (MTN :: Web Deposit, MTN :: Payout), and Benin MMO services (MTN :: Web Deposit, MTN :: Payout, MTN :: Betting :: Web Deposit, MTN :: Betting :: Payout).