A fix has been implemented and we are monitoring the results.
Posted Aug 13, 2026 - 01:02 UTC
Investigating
We are experiencing degraded performance in Airtel services across multiple markets. We are investigating the issue. Affected markets: DRC, Congo B, Gabon, Kenya, Rwanda, Tanzania, Uganda and Zambia.
Posted Aug 12, 2026 - 23:54 UTC
This incident affected: Zambia MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout), Rwanda MMO services (Airtel :: Web Deposit, Airtel :: Payout), Uganda MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout), Tanzania MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout), DRC MMO services (Airtel :: Web Deposit, Airtel :: Payout), Gabon MMO services (Airtel :: Payout, Airtel :: Web Deposit), Congo Brazzaville MMO Services (Airtel :: Payout, Airtel :: Web Deposit), and Kenya MMO services (Airtel :: Betting :: Web Deposit, Airtel :: Betting :: USSD Deposit, Airtel :: Betting :: Payout).