Performance degradation affecting Zambia Airtel services

Incident Report for PawaPay

Resolved

This incident has been resolved.
Posted Mar 26, 2026 - 01:05 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Mar 25, 2026 - 21:45 UTC

Identified

We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.
Posted Mar 25, 2026 - 20:27 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Mar 25, 2026 - 18:32 UTC

Update

We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.
Posted Mar 25, 2026 - 16:29 UTC

Identified

We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.
Posted Mar 25, 2026 - 15:11 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Mar 25, 2026 - 12:59 UTC

Identified

We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.
Posted Mar 25, 2026 - 10:02 UTC
This incident affected: Zambia MMO services (Airtel :: Web Deposit, Airtel :: Payout).