Performance degradation affecting DRC Airtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Sep 18, 2025 - 05:52 UTC

Monitoring

A fix has been deployed by DRC Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Sep 18, 2025 - 03:34 UTC

Investigating

We are experiencing an outage of the DRC Airtel services. We are investigating the issue.
Posted Sep 18, 2025 - 01:03 UTC
This incident affected: DRC MMO services (Airtel :: Web Deposit, Airtel :: Payout).