Performance degradation affecting Tanzania Yas services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Nov 05, 2025 - 09:03 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 05, 2025 - 07:23 UTC

Identified

This is a quick update to inform you that we are still experiencing degraded performance in our Tanzania Yas web deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Nov 05, 2025 - 05:46 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 05, 2025 - 02:10 UTC

Investigating

We are experiencing an outage of the Tanzania Yas services. We are investigating the issue.
Posted Nov 04, 2025 - 22:13 UTC

Update

We are continuing to monitor for any further issues.
Posted Nov 04, 2025 - 22:01 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 04, 2025 - 22:00 UTC

Investigating

We are experiencing an outage of the Tanzania Yas services. We are investigating the issue.
Posted Nov 04, 2025 - 17:15 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 04, 2025 - 17:01 UTC

Investigating

We are experiencing an outage of the Tanzania Yas services. We are investigating the issue.
Posted Nov 04, 2025 - 16:06 UTC
This incident affected: Tanzania MMO services (Yas :: Web Deposit, Yas :: USSD Deposit, Yas :: Payout).