Performance degradation affecting Rwanda Airtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted May 14, 2025 - 16:23 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted May 14, 2025 - 14:58 UTC

Investigating

We are experiencing an outage of the Rwanda Airtel services. We are investigating the issue.
Posted May 14, 2025 - 14:26 UTC
This incident affected: Rwanda MMO services (Airtel :: Web Deposit, Airtel :: Payout).