Performance degradation affecting CIV MTN services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jun 15, 2025 - 19:22 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 15, 2025 - 18:07 UTC

Identified

We have identified instability in CIV MTN services. We have escalated this to the MMO for resolution.
Posted Jun 15, 2025 - 16:51 UTC
This incident affected: CIV MMO services (MTN :: Web Deposit, MTN :: Payout).