Performance degradation affecting Ghana Telecel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Aug 06, 2025 - 16:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 06, 2025 - 15:09 UTC

Identified

We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
Posted Aug 06, 2025 - 14:41 UTC
This incident affected: Ghana MMO services (Telecel :: Web Deposit, Telecel :: Payout).